Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently Asked Questions — LoyalCo

Australia: 8–10 business days. United States: 9–13 business days. All orders ship free, and you'll receive tracking information as soon as your order is dispatched, along with every step of the delivery.

We offer a 30-day return window from the date you receive your item. Please see our full Refund Policy page for eligibility details.

Yes. All payments are processed securely through Shopify's encrypted checkout — we never see or store your card details directly.

Yes. LoyalCo's fur remover is designed to be gentle enough for your favourite knits and delicate clothing, while still being effective on tougher fabrics like couches, car seats, and blankets. No pulling, snagging, or damage to fibres.

Unlike sticky rollers, Loyal Co. is fully reusable — no peeling sheets, no running out, no waste. Simply brush it over the surface, then flip and pull the cap to empty collected fur in seconds. One tool, unlimited uses.

After brushing, glide the brush into its base and pull upward — this automatically collects the fur into the base for easy disposal. No washing needed after each use.

Absolutely — most customers buy the multi-pack sets to keep one at home and one in the car, or to share with a fellow dog-owning friend.

Currently we ship to Australia and the United States. If you're located elsewhere and would like to order, please reach out to us at support@loyalco.pet and we'll see what we can do.

Please contact us at support@loyalco.pet within 7 days of receiving your order with a photo of the issue, and we'll sort out a replacement or refund for you.